{"id":11221,"date":"2026-04-07T21:23:36","date_gmt":"2026-04-08T03:23:36","guid":{"rendered":"https:\/\/denaliweld.com\/support\/technical-support\/"},"modified":"2026-07-09T02:59:52","modified_gmt":"2026-07-09T08:59:52","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/denaliweld.com\/es\/support\/technical-support\/","title":{"rendered":"Asistencia t\u00e9cnica"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11221\" class=\"elementor elementor-11221 elementor-9931\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bda6d10 e-flex e-con-boxed e-con e-parent\" data-id=\"bda6d10\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-15380bb e-flex e-con-boxed e-con e-child\" data-id=\"15380bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f078923 elementor-widget elementor-widget-heading\" data-id=\"f078923\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Asistencia t\u00e9cnica<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc0a97b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"fc0a97b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nuestro equipo est\u00e1 aqu\u00ed para ayudarte a resolver cualquier problema t\u00e9cnico de forma r\u00e1pida y eficaz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a15132 e-flex e-con-boxed e-con e-parent\" data-id=\"5a15132\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2449efc elementor-widget elementor-widget-heading\" data-id=\"2449efc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Env\u00edo de productos para mantenimiento o reparaci\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae2aae5 elementor-widget elementor-widget-text-editor\" data-id=\"ae2aae5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para agilizar el proceso de asistencia, te pedimos que describas el problema con claridad e incluyas archivos relevantes, como capturas de pantalla, v\u00eddeos o n\u00fameros de serie de los dispositivos, siempre que sea posible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-488c60d e-flex e-con-boxed e-con e-parent\" data-id=\"488c60d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2d036e9 e-con-full e-flex e-con e-child\" data-id=\"2d036e9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed7ad5a elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"ed7ad5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class='fluentform ff-default fluentform_wrapper_5 ffs_default_wrap'><form data-form_id=\"5\" id=\"fluentform_5\" class=\"frm-fluent-form fluent_form_5 ff-el-form-top ff_form_instance_5_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_5_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Support Ticket Submission<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='11221' \/><input type=\"hidden\" id=\"_fluentform_5_fluentformnonce\" name=\"_fluentform_5_fluentformnonce\" value=\"8ccf06e2c8\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/es\/wp-json\/wp\/v2\/pages\/11221\" \/><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-5_1\" ><h3 class='ff-el-section-title'>Contact Information<\/h3><div class='ff-section_break_desk'><\/div><hr \/><\/div><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-left\"><label for='ff_5_names_last_name_' id='label_ff_5_names_last_name_' >Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_5_names_last_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-left\"><label for='ff_5_email' id='label_ff_5_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_5_email\" class=\"ff-el-form-control\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-left\"><label for='ff_5_phone' id='label_ff_5_phone' aria-label=\"Phone\/Mobile\">Phone\/Mobile<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone ff_el_with_extended_validation\" type=\"tel\" data-name=\"phone\" id=\"ff_5_phone\" inputmode=\"tel\"  aria-invalid='false' aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-left\"><label for='ff_5_input_text' id='label_ff_5_input_text' aria-label=\"Company\">Company<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" data-name=\"input_text\" id=\"ff_5_input_text\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-5_2\" ><h3 class='ff-el-section-title'>Service Request<\/h3><div class='ff-section_break_desk'><\/div><hr \/><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-left\"><label for='ff_5_input_text_2' id='label_ff_5_input_text_2' aria-label=\"Ticket Subject\">Ticket Subject<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_2\" class=\"ff-el-form-control\" data-name=\"input_text_2\" id=\"ff_5_input_text_2\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-left\"><label for='ff_5_multi_select_1' id='label_ff_5_multi_select_1' aria-label=\"Type\">Type<\/label><\/div><div class='ff-el-input--content'><select name=\"multi_select_1[]\" id=\"ff_5_multi_select_1\" class=\"ff-el-form-control  ff_has_multi_select\" multiple=\"1\" data-name=\"multi_select_1\" data-max_selected_options=\"1\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_5_multi_select_1\"><option value=\"Technical Support\"  >Technical Support<\/option><option value=\"Maintenance &amp; Repair\"  >Maintenance & Repair<\/option><option value=\"Spare Parts Request\"  >Spare Parts Request<\/option><option value=\"Software \/ Firmware\"  >Software \/ Firmware<\/option><option value=\"Other\"  >Other<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-left\"><label for='ff_5_multi_select' id='label_ff_5_multi_select' aria-label=\"Product Name\">Product Name<\/label><\/div><div class='ff-el-input--content'><select name=\"multi_select[]\" id=\"ff_5_multi_select\" class=\"ff-el-form-control  ff_has_multi_select\" multiple=\"1\" data-name=\"multi_select\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_5_multi_select\"><option value=\" JET EZ\"  >JET EZ<\/option><option value=\"JET 2000\"  >JET 2000<\/option><option value=\"JET 3000\"  >JET 3000<\/option><option value=\"JET MOPA\"  >JET MOPA<\/option><option value=\"Cobot Series\"  >Cobot Series<\/option><option value=\"Other\"  >Other<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-left\"><label for='ff_5_datetime' id='label_ff_5_datetime' aria-label=\"Purchase Date\">Purchase Date<\/label><\/div><div class='ff-el-input--content'><input  aria-label='Purchase Date Usa las flechas para navegar por las fechas. Pulsa Intro para seleccionar una fecha.'  aria-haspopup='dialog' data-type-datepicker data-format='d\/m\/Y' type=\"text\" name=\"datetime\" id=\"ff_5_datetime\" class=\"ff-el-form-control ff-el-datepicker\" data-name=\"datetime\"  aria-invalid='false' aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-left\"><label for='ff_5_input_text_1' id='label_ff_5_input_text_1' aria-label=\"Machine Serial Number\">Machine Serial Number <\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_1\" class=\"ff-el-form-control\" data-name=\"input_text_1\" id=\"ff_5_input_text_1\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-left\"><label for='ff_5_input_text_3' id='label_ff_5_input_text_3' aria-label=\"Dealer Company Name\">Dealer Company Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_3\" class=\"ff-el-form-control\" placeholder=\"If purchased directly, please enter Denaliweld\" data-name=\"input_text_3\" id=\"ff_5_input_text_3\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-left\"><label for='ff_5_description' id='label_ff_5_description' aria-label=\"Detailed description\">Detailed description<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_5_description\" name=\"description\" id=\"ff_5_description\" class=\"ff-el-form-control\" rows=\"3\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-5_3\" ><h3 class='ff-el-section-title'>Attachement<\/h3><div class='ff-section_break_desk'><p>Upload any photos, videos, documents, or screenshots that may help us understand the issue.<\/p><\/div><hr \/><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-left\"><label for='ff_5_file-upload_1' id='label_ff_5_file-upload_1' aria-label=\"File Upload\">File Upload<\/label><\/div><div class='ff-el-input--content'><label for='ff_5_file-upload_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Choose File<\/span> <input type=\"file\" name=\"file-upload\" id=\"ff_5_file-upload_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"file-upload\" multiple=\"1\"  aria-invalid='false' aria-required=false><\/label><\/div><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='T\u00e9rminos y condiciones: I have read and agree to the Sales And Warranty and Privacy Policy Contiene 2 enlaces. Usa la navegaci\u00f3n por pesta\u00f1as para rese\u00f1ar.' class='ff-el-form-check-label ff_tc_label' for=terms-n-condition_ece730eecb523783da2c65f2e493b69e><span class='ff_tc_checkbox'><input type=\"checkbox\" name=\"terms-n-condition\" class=\"ff-el-form-check-input\" data-name=\"terms-n-condition\" id=\"terms-n-condition_ece730eecb523783da2c65f2e493b69e\"  value='on' aria-invalid='false' aria-required=true><\/span> <div class='ff_t_c'><p>I have read and agree to the <a href=\"https:\/\/denaliweld.com\/instructions\/sales-and-warranty\/\">Sales And Warranty<\/a> and <a href=\"https:\/\/denaliweld.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><\/p><\/div><\/label><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\"  aria-label=\"Submit Form\">Submit Form<\/button><\/div><\/fieldset><\/form><div id='fluentform_5_errors' class='ff-errors-in-stack 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t\u00e9cnica Nuestro equipo est\u00e1 aqu\u00ed para ayudarte a resolver cualquier problema t\u00e9cnico de forma r\u00e1pida y eficaz. Env\u00edo de productos para mantenimiento o reparaci\u00f3n Para agilizar el proceso de asistencia, te pedimos que describas el problema con claridad e incluyas archivos relevantes, como capturas de pantalla, v\u00eddeos o n\u00fameros de serie de los dispositivos, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":9648,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11221","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/denaliweld.com\/es\/wp-json\/wp\/v2\/pages\/11221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/denaliweld.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/denaliweld.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/denaliweld.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/denaliweld.com\/es\/wp-json\/wp\/v2\/comments?post=11221"}],"version-history":[{"count":0,"href":"https:\/\/denaliweld.com\/es\/wp-json\/wp\/v2\/pages\/11221\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/denaliweld.com\/es\/wp-json\/wp\/v2\/pages\/9648"}],"wp:attachment":[{"href":"https:\/\/denaliweld.com\/es\/wp-json\/wp\/v2\/media?parent=11221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}