FAQ

Q   What is the warranty for DenaliWeld machines?
A   We will provide a 2-year warranty on the entire DenaliWeld machine, during which the customer will receive full and prompt service. In case of non-human damage, DenaliWeld will send spare parts free of charge to replace any damaged part on the machine.

Q   How can I become one of the DenaliWeld agents in my country?
A   DenaliWeld is willing to cooperate with all potential teams with ambitious goals for this work. We will provide full support and help to expand the market. If you are interested, you can send an email to [email protected], or submit the form, and we will make further progress. information discussion.

Q   Can I get DenaliWeld’s services overseas?
A   DenaliWeld can provide overseas service including installation, commissioning, training and maintenance to customers all over the world.

Q   How do I contact the DenaliWeld dealer in my local city?
A   If you would like to contact your local DenaliWeld agent, you can send an email to [email protected], or submit a form and we will ask them to contact you directly. You can also check whether there is a local dealer through our dealer locator. We usually indicate the dealer’s contact information.

Q   What is the shipping method for DenaliWeld machines?
A   If a customer orders a small machine with wooden packaging, we will deliver the machine in a consolidated container, or if the customer orders two or more machines together, we will ship them in a container and send it to the port, which will help the customer save even more money.
Q   What about the quality of DenaliWeld machines?
A   We have a world-class R&D team to support the quality of our machines, and our products are CE and SGS certified, proving the advantages of DenaliWeld machines.